support
Our aim is to deliver great customer service and product support – with this in mind we have a dedicated support team ready to answer your system queries.
In order to better answer your business needs, we have split the team into fleet support and leasing support – each team with a dedicated telephone number:
Fleet support: 0121 717 7145
Leasing support: 0121 697 6645
Our target is for the support team to answer all queries on the initial call aiming for a result of ‘resolved first time’. If we cannot resolve the issue within the first call, logged queries are booked into a managed system and escalated accordingly.
Support services are available from 8.30am – 6.00pm
Monday to Friday.