Support
Our aim is to deliver great customer service and product support – with this in mind we have a dedicated support team ready to answer your system queries.
To ensure our customers obtain the maximum benefit from their investment, we provide unlimited call centre support.
In order to better answer your business needs, we have split the team into fleet support and leasing support – each team with a dedicated telephone number:
| Fleet Support: | Leasing Support: |
| For all fleet support enquiries please contact: | For all leasing support enquiries please contact: |
| +44 (0)121 717 7145 | +44 (0)121 697 6645 |
Our target is for the support team to answer all queries on the initial call aiming for a result of ‘resolved first time’. If we cannot resolve the issue within the first call, logged queries are booked into a managed system and escalated accordingly.
Support services are available from 8.30am – 6.00pm Monday to Friday.
